Licensed, Bonded & Insured | Family Owned & Operated
049-012803 IL | IL Pumping License: 054-021753 | IA Pumping License: 12839
You’re standing at your kitchen sink again, watching the water rise. Or maybe it’s the shower this time. Either way, you’re tired of dealing with the same slow drain, the odd gurgling noise, and that not-so-fresh smell.
You’ve probably tried the plunger. Maybe even poured something from the hardware store down there. But now you’re wondering—do I need to call someone?
If that’s you, you’re in the right place.
At Triple D Excavating Co., we’ve helped homeowners across Rock Island, Henry, Knox, Mercer, and Muscatine Counties deal with drain problems big and small. And while we’re not the bragging type, we do know what we’re talking about—and we want to help you make the right call.
In this part of Illinois, we’ve seen just about every kind of clog you can think of. Some of the most common reasons drains slow down or back up include:
Grease and food buildup in kitchen sinks
Hair and soap scum in bathroom drains
Tree roots invading old sewer lines
Wipes, paper towels, or “flushable” products that really shouldn’t be flushed
Sludge or scale buildup in older plumbing
Your pipes can only take so much. And when that buildup reaches a tipping point, water has nowhere to go. That’s when you need more than just a bottle of cleaner.
We get it. The quick fix is tempting. But here’s the truth:
Those chemical drain cleaners can sometimes make things worse. Especially if your pipes are older (which is common around Rock Island), those harsh chemicals can corrode them from the inside out.
Even when they seem to “work,” they often just burn a small hole through the clog. It’s temporary. The gunk is still in there. And next week? You’re right back where you started.
Not every slow drain needs a plumber. But here are the signs it’s time to bring in someone who knows what they’re doing:
You’ve tried DIY fixes, but the problem keeps coming back
Water backs up in multiple drains at once
You smell sewage or rot coming from your pipes
Your toilets bubble when you run the sink or tub
You hear loud gurgling when water drains
If you’re nodding your head at any of those, don’t wait. Ignoring it can lead to water damage, pipe breaks, or even sewage backup. (And trust us, nobody wants that.)
Here’s a simple breakdown:
Drain Snaking (also called augering) uses a flexible cable with a blade at the end to punch through clogs and pull out debris. It’s good for most household clogs.
Hydro Jetting uses high-pressure water to completely clear pipes. It’s more aggressive and is often used for tougher clogs, tree roots, or sludge buildup.
Not every home needs hydro jetting—but when used correctly, it can make your pipes feel almost brand new.
Not all companies play fair. Some cut corners. Some upsell work you don’t need. Keep an eye out for these warning signs:
No upfront pricing or vague cost estimates
Pushy sales tactics that rush you into decisions
No guarantee or warranty on their work
Lack of reviews or poor online reputation
Unmarked vehicles or no proper licensing
You deserve to know exactly who’s showing up at your door and what they’ll be doing. Transparency is key.
A solid, local drain cleaning pro will:
Ask about your specific symptoms before quoting anything
Explain what tools they’ll use and why
Show up on time, with marked vehicles and proper ID
Use a camera inspection if needed—not guesswork
Offer honest advice, not scare tactics
Clean up after themselves
They shouldn’t recommend digging up your yard or replacing a line unless it’s truly necessary. A second opinion never hurts, especially if a big repair is suggested right away.
We’ve seen prices range quite a bit. But here’s a general ballpark for this area:
Basic drain snaking: $100–$250
Camera inspection: $100–$300
Hydro jetting: $300–$700 depending on pipe length
Emergency or after-hours service: Add $50–$150
Some companies charge flat rates. Others go hourly. The best advice? Get a detailed estimate in writing before any work begins.
We all check Google or Facebook reviews. But not every 5-star rating tells the full story.
Here’s how to read between the lines:
Look for details, not just stars (“They showed up fast” is more helpful than “Great job”)
See how the company responds to negative feedback—it says a lot about how they handle mistakes
Watch for patterns (If multiple reviews mention no-shows or upcharges, that’s a red flag)
A few bad reviews aren’t a dealbreaker—but a consistent trend is worth paying attention to.
Big national brands often have name recognition. But that doesn’t always mean better service.
Here’s how they compare:
At Triple D Excavating Co., we’ve built real relationships with the folks we work for. When we say we’ll show up—we mean it. That’s the kind of reliability you won’t always get from a franchise.
You don’t need to know plumbing. But you do need to ask the right questions. Here are some good ones:
What’s your process for diagnosing the issue?
Do you offer flat rates or hourly pricing?
Will you use a camera inspection?
Are you licensed and insured?
Is there a warranty on your work?
If the person hesitates or can’t give you straight answers—that’s your answer.
We’re not the biggest outfit around. But we care—deeply—about helping folks in our area get reliable solutions without the runaround. We've built our reputation in Orion, Rock Island, and nearby counties one job at a time.
We won’t oversell you. We won’t ghost you. And if we don’t think we’re the right fit, we’ll tell you that too. Because getting it right matters more than getting the job.
Not every clogged drain needs a call today. But if it’s been lingering, getting worse, or showing signs of something deeper, don’t ignore it.
Take a minute. Breathe. Then:
Write down the symptoms (which drains, how often, etc.)
Snap a photo or video if you can
Reach out to a reputable local company (even if it’s not us)
Ask questions—and trust your gut
Because when it comes to your home, peace of mind is worth a whole lot more than guesswork.
Give Triple D Excavating Co. a call. We serve Rock Island, Henry, Knox, Mercer, and Muscatine Counties—and we’ll treat your home like it’s our own.
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